Shipping policy

Dispatch

In-stock orders are typically dispatched within 1–2 business days. Back-ordered items ship when they arrive, and we'll keep you posted.

Preorders

Preorders are paid in full at checkout. When an item is on backorder, we will list its backorder status and any expected availability on the product page. Please refer to the product page for details.

Preordered items are dispatched after stock arrives. We will keep you informed if the estimate changes.

If your order contains both in-stock and backordered items, we will hold the in-stock items and ship your whole order together once all items are available.

If you would like the available items shipped separately, please contact sales@falcx.com.au to arrange separate shipments.

You can cancel a preorder for a full refund at any time before dispatch. If stock is delayed, we will offer you the choice to wait or cancel for a full refund. Contact sales@falcx.com.au to request cancellation.

After dispatch, our returns policy applies. Your rights under the Australian Consumer Law are not limited by this policy.

Delivery in Australia

Shipping is calculated at checkout. Any delivery time we give you is an estimate and a guide, not a guaranteed date.

Coilovers are bulky, so they go by specialist courier.
We can't deliver to PO Boxes or parcel lockers.
Remote areas may attract a surcharge. If so, we'll contact you with a revised quote before sending anything.

Check what fits before you order: Falcon fitment guide.